Write to the editors: corrections, questions, advertising

Three kinds of message are most useful.

• Corrections. A fee, a route, a timetable, a pier or a rule that has changed. Travellers who have just been to the bay are often the first to know, and corrections are the messages we value most.
• Questions about a page. Something unclear, or a question a page should answer and does not. If several readers ask the same thing, the page needs rewriting.
• Advertising enquiries. Questions about advertising spaces on the site. Advertising is labelled and kept separate from the editorial text; it cannot buy a mention in it.

Email: info@ilovehalong.com. The form below sends the same message to the same editors, and it asks for the page you mean, which saves a round of emails.

For advertising enquiries, say what you would like to advertise, on which pages or sections, and for how long. We answer advertising messages separately from editorial ones, and the people who write the pages do not handle them.

• Booking or recommending a boat, a cabin, a tour or transport. The guide does not sell or arrange travel.
• Refunds or complaints about a trip you bought elsewhere. Contact the seller, and keep your receipt and ticket.
• Emergencies. If you are in difficulty on or near the water, contact local emergency services and your embassy.
• Today's sea conditions. Check local news and the boat you have booked.

If you are unsure whether your message fits, send it anyway. A question we cannot answer yet tells us what readers need.

Look at the last-checked date under the section you are writing about. If the date is recent and your information is older, the page may already reflect the change. If the official source linked there says something different from the page, that is exactly the kind of report we want.

For questions about fees and routes on Ha Long Bay, the Ha Long Bay Management Board's website, halongbay.com.vn, publishes notices on fees and storm closures. Its notices are the primary source for the routes and fees page.